Contact us
We’re here to help
Reach out to us today
here
or call
888-228-1253
to speak confidentially with one of our eating disorders specialists to start the road to recovery.
Contacts
Admissions specialist
Payment Plans, Admission Payments, & General Account Inquiries
For questions about new or active payment plans, admission-related payments, or general account inquiries, please email:
BillingMNA@MonteNido.com
BillingMNA@MonteNido.com
Billing Statements & Collections Notices
If you've received a billing statement, invoice, or collections notice and need assistance or clarification, please contact:
Phone: 888-509-2704
MonteNido@patfinserv.com
Phone: 888-509-2704
MonteNido@patfinserv.com
Insurance Billing, Claims, EOB's, & Appeals
For help with insurance-related matters - including claim status, claim issues, Explanation of Benefits (EOB's), or appeals - please email:
BillingMNA@MonteNido.com
BillingMNA@MonteNido.com
Request medical records
Medical Records Fax:
781-320-8261
Alumni Services
To be added to our alumni database, or for any questions regarding alumni services or groups, please email Alumni@MonteNido.com
Media inquiries
*We currently are unable to accommodate requests to promote written materials (such as books or other products related to eating disorders) or surveys for external research to clients in our programs. Monte Nido conducts ongoing research to demonstrate the efficacy of our program’s care.
Learn more
Non-Care Related Inquires
For general inquiries (not relating to seeking care), please email
StayConnected@MonteNido.com
StayConnected@MonteNido.com
Recruitment
If you are interested in joining our team, visit our career page
Human Resources Department
For inquiries regarding Employment, Verification of Employment, or Internships within any of our programs, email HR@MonteNido.com